Visiting

St George Healthcare Group acknowledges the importance of family contact and we will do everything we can to support this. However, all visits need to be pre-arranged to make sure there is a room available. Please telephone in advance to arrange visits on 01925 423300.

We will ensure visitors have all relevant information they need, including how to find us, visiting times and any items which you may or may not bring for your relative. Visiting times will normally be 5.00 pm to 8.00 pm on weekdays and with more flexible arrangements at the weekend.

Visits will take place in the visiting room; staff may be required to be present. All visitors will be informed about items which are not permitted in the Hospital and will be provided with lockers for the safe storage of banned items. Visitors will be asked for identification on arrival at the hospital and may be subject to a pat down search and have their belongings checked.

Visits by Children

Special arrangements must be made in order to facilitate child visits to St Mary’s as all child visits need to be approved by the Children's Safeguard Team. All agreed visits must be arranged with the social work department at St Mary's by phoning the hospital on 01925 423300 or emailing info@stgeorgehealthcaregroup.co.uk. If visits are approved a special child visiting room is provided which is separate from the patient ward areas.

If visitors arrive at the hospital with children without prior approval, the visit will be unable to go ahead with the child present.