FAQs

1. What is the hospital like?
The photo gallery is here.

2. Will I have my own bedroom?
Yes, all rooms are single, with ensuite

3. Can I go out when I want to?
The nurses and therapy staff will plan your leave with you around the rehabilitation programme.

4. Will my friends and family be able to visit?
Friends families and carers are encouraged to visit.Free car parking is available. Public pay phones are available on each ward to keep in touch with family.We respectfully request that visitors try to keep to visiting times, although we will be flexible.

5. Who pays for my care?
Most of the patients are funded by the National Health Service or via Private Insurance i.e. BUPA. As part of your admissions process, the hospital will work with referring and purchasing bodies to agree funding. Admission to our services occurs only after funding has been agreed. Patients may choose to self fund or use medical insurance to fund for treatment.

6. Is there information for Carers?
There is a Carers handbook and staff and a monthly carer's forum held at the unit.

7. As a Carer can I be involved in Patient Care planning?
Yes. You can speak to medical and nursing staff about your views, you will be invited to attend the Patients review meeting and can also attend the Carers forum meeting details of which are fed back to the Hospital Authorities